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Handepay Review  – Card payment made easy.

Handepay Merchant Services Review 1




Handepay merchant services was founded in 2006 by entrepreneur Andy Peake. The company launched with the belief that all small businesses should have an affordable and accessible way to accept card payment from customers in the UK. Currently Handepay serves nearly 30,000 UK businesses.

What service does Handepay provide?

Card Machines
Handepay provide card machines to suit your business needs. The countertop card machine provides a secure way to take payments from the counter, portable card machine allows you to take the bill to the customer whilst the mobile card machine is ideal for businesses on the move. All card payment machines provided by Handepay use contactless technology and accept all popular debit and credit cards along with Apple, Google and Samsung Pay. There is no setup fees, simple pricing plans with no hidden fees and 24/7 customers service to support you.


What is included when you join Handepay and receive your card machine?

Handepay Merchant Services Review 2

All Handepay card machines are produced by Spire. When you receive your package inside you will find your card machine along with the power supply. An Ethernet or phone line cable is provided if you go with the countertop card machine. Two paper till roll are included so you can take payments and print receipts immediate. For extra instructions you can refer to the included quick reference guide and a window decal is provided so you can advertise at your storefront that you take card payments.



Online & Phone Payments
Many businesses may operate online only or they may have an online store along with physical shop. Handepay recognises that accepting payments online through your website is key to many businesses. Their online solution will help your business grow, allow you to sell 24/7, 365 days a year and provides dashboard solutions with real time reports. Handepays virtual terminal allows you to accept payments from customers over the phone or through mail order.


Payment Gateway Solutions

Online Payment Gateway can be linked to your business website to  enable it to take card payments. When customers want to make a purchase on your website and go to your checkout they are directed to a secure gateway to enable them to input their payment details and make the purchase.


Handepay’s  Payment Gateway solution cost £19.99 a month and comes with the following features

  • 400 free transactions a month (charge above this is 10p per transaction)
  • Online Merchant Account
  • Virtual Termal included
  • Pay By Link included
  • Dedicated UK support team
  • Secure online security checks


Virtual Terminal / Customer Not Present Solutions

A Virtual Terminal allows you to take payments where ever you are as long as you have an internet connection. With a virtual terminal you can accept payments through the telephone or mail order. All you have to do as a merchant is log into your virtual terminal online and input in the customers details that they have provided. The customers bank will then try and match the details that have been inputted and if the details are authorised the purchase will be approved and payment will reach your merchant account within 3 days.


Handepay’s Virtual Terminal solution cost only £9.99 and includes the following features:

  • 200 free transactions a month (Charge above this is 10p per transaction)
  • Online Merchant Account
  • Pay By Link
  • Online realtime business dashboard
  • Highly secure


Pay By Link Solutions

Pay By Link offers more ways businesses can take payments from customers. Handepay’s Pay By Link solution enables businesses to create dedicated links that they can then send to customers by email, post, social media, text messages to name a few. The customer can then open the link in their browser using their mobile or computer and make the payment. The Pay By Link Solution is included when you take either a Payment Gateway or Virtual Terminal solution with Handepay.


Handepay Price Promise 

Handepay believe they offer the cheapest merchant services packages on the market. Their price promise includes the following:

  • No monthy service charge payable
  • No PCI DSS compliance or non compliance fees
  • No authorisation fees
  • No online statement fees
  • No joining fees

The above compare favourable when compare Handepay to other providers. By having no joining fees or any recurring monthly charges to pay you can literally save £100s of pounds on your merchant account costs.


What do customers think of Handepay?

“Amazing service. The representative, Naresh was extremely helpful and was available to help whenever I called. He came to my shop at 7pm and signed me up. When the machine arrived, he set everything up. Highly recommended.” – Assad

“We were looking to change to a more economical merchant account provider. Very impressed by the help and efficiency we received in making the switch. The whole process was very professional but friendly. Wished we had found them sooner.” – Christopher